At the same time that we do the organizational scan, we assess existing teams and identify skill and behavior gaps which need to be addressed for scaling up. Many times this is complemented by team building workshops, and with exercises and tools for identifying and addressing conflict within the teams.

Building the capacity to innovate and learn is part of the work we do in the human resource area. This involves leadership training as well as creating a culture of learning that moves away from risk aversion and intolerance for mistakes. Leading by example as well as creating the space for creativity and having the data to know when to shift, are crucial to create a learning organization.

Succession planning is a very important aspect of what we do since organizations need renewal and space for the younger generations to take on more responsibility. The “founder syndrome” is present in most outstanding organizations. Helping them prepare for succession is an important contribution for transformation and scaling up to the next level.