Services

What We Do.

Our Services.

Imago works with social enterprises, nonprofits, governments, and foundations to build capacity and scale their impact in a way that respects their core identity, values, and context

Diagnosis, Strategy & Action

Supporting organizations create pathways to scale true to their values and identity.

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Leadership & Organizational Development

Helping leaders transform themselves and their teams to achieve impact at scale.

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Evaluation, Learning & Research

Building learning organizations, measuring impact in complex settings and generating new knowledge.

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Diagnosis, Strategy & Action

IMAGO has developed a unique and robust 3-stage process to support organizations achieve transformative impact. Through interviews, workshops, field visits and virtual check-ins, IMAGO takes organizations on a learning journey. The process starts with an in-depth and comprehensive exploration of an organization (diagnosis), continues with a co-creative design process to help them achieve their goals (strategy), and finishes with bespoke implementation support that brings the design to life (action).

Diagnosis

We have developed a portfolio of tried and true diagnostic tools and assessments for getting to know an organization at all levels. We use different diagnostic approaches depending on the wants, needs, and goals of an organization. Some of these are: 

 

  • Customized Surveys
  • Unstructured Interviews
  • Focus Groups
  • Sectoral Analysis
  • Stakeholder and System Mapping

 

Strategy

Based on deep international development expertise, we co-create strategies that work in the real world to enable growth, profitability, technology-driven transformation, and the building of resilient operating models and cultures. 

Action

We work on ensuring the smooth transition and solid implementation of the new operating model for scale through continuous and close support, stakeholder engagement, and effective communication.

Diagnosis, Strategy & Action

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Leadership & Organizational Development

IMAGO helps organizations reach milestones by enabling and motivating teams to manage, drive, and embrace organizational change. We support clients in transforming organizational culture, improving team dynamics and transitioning from a hierarchical structure to more distributed leadership so that organizations can see change at every level. Our services include:

Strengthening Leadership Capabilities

Building Organizational Resilience

Guiding Change Management

Succession Planning & Board Engagement

Leadership & Organizational Development

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Evaluation, Learning & Research

IMAGO helps organizations design and implement systems for the creation, acquisition and transfer of knowledge. We help them translate success stories into evidence that speaks the language of governments, donors and other stakeholders. IMAGO also provides rigorous end-to-end research and analysis services (qualitative and quantitative) with emphasis on adaptive evaluations. Our services include:

Adaptive Evaluations

Systematic learning best suited for projects that involve scaling and innovation. It is a low-cost approach developed by IMAGO that takes into account the complex environment where most development interventions take place.

Design and conduct rigorous impact evaluations

Data Collection & Analysis

Data-driven program optimization

IMAGO Courses

Scaling Up

Evaluation, Learning & Research

Our Specialties.

  • Workshops

    Workshops

    Includes a range of instruments for participation, engagement co-creation, exploration, coaching, mentorship

  • Adaptive Evaluation

    Adaptive Evaluation

    Involves rapid prototyping; process tracing, and A/B testing

  • Qualitative Work

    Qualitative Work

    Involves use of organizational psychology to unearth tensions and dysfunctions, focus-groups, in-depth interviews, participatory assessments, and case studies

  • Systems Thinking

    Systems Thinking

    Involves stakeholder analysis, mapping of internal and external forces, feedback loops, reinforcing mechanisms

  • Design Thinking

    Design Thinking

    Involves human-centered, empathetic design along with rapid feedback

  • Agile for Grassroots

    Agile for Grassroots

    Involves Stand-up meetings, sprints, reflection, project boards

The Imago Way.

Our approach is rooted in intellectual humility, compassion, creativity, and a spirit of co-creation. It is not only what we do, but how we choose to do it that matters to us.

What sets us apart.

Our approach is rooted in intellectual humility, compassion, creativity, and a spirit of co-creation.
It is not only what we do, but how we choose to do it that matters to us.


  • We put the end beneficiaries always at the center
  • Our approach is collaborative,
not prescriptive
  • We believe solutions are embedded within the communities we work with
  • We build long-term relationships and help solve daily implementation challenges
  • Our approach involves empathetic design and rapid experimentation
  • Coaching, and mentorship are central to our capacity building style

Do you want to learn more about our services? Let’s Talk!

Let’s Talk